Fees & Policies
Fees
Fees are reviewed by phone or in person during initial consultation.
Payments may be made by check, cash, or credit cards (Visa or MasterCard.)
Full payment is expected at the end of each session unless different arrangements have been made in advance.
Services provided outside of the office as well as writing of letters and/or reports are billed in addition at a specified hourly rate.
Insurance
Alla Budur, Psy.D. is a participating provider with Highmark BlueShield (subsumes most, but not all, BlueCross BlueShield PPO plans) and Capital BlueCross. It is your responsibility to verify your eligibility and coverage for mental health services with your insurance company prior to coming to the first appointment.
If I Am a Participating Provider with your insurance company, and you wish to apply your insurance to psychotherapy sessions, the insurance company or third party payer will be billed directly. Your responsibility is to pay the co-pay (co-insurance) and/or deductible amount established by your insurance plan. Copayment/coinsurance is due at the end of each session unless other arrangements are made in advance.
Patients should remember that they hold the ultimate responsibility for payment if there is a problem with their insurance or third party reimbursement.
If I am Not a Participating Provider with your insurance company or you do Not have Mental Health Coverage, full fee payment is due at the end of each session unless other arrangements have been made in advance. When I am an Out of Network Provider for your insurance, your plan might still cover part of the fee. Upon request I can provide you with a receipt containing all the necessary information for submission to your insurance company for reimbursement. It is your responsibility to check in advance whether your plan has out of network mental health benefits. Alla Budur, Psy.D. does not guarantee reimbursement by your insurance company.
Appointments
You can schedule an appointment via email alla@overtheheal.com or by calling 610 248 9648 and leaving a message indicating your availability.
Sessions are generally 53-55 minutes in length with the exception of the first evaluative appointment, which can last up to 75-90min.
Cancellations
Cancellations made within 3 (three) business days will be charged full* fee regardless of the reason, unless a different agreement has been made in advance. Exceptions are: extreme winter conditions, death in the family, illness that is severe or contagious. Last minute cancellations due to unexpected changes in schedules, babysitter unavailability, work emergencies, etc. are not exempt and will be charged full fee.
Insurance cannot be billed for cancelled/missed appointments. Payment in full (and not limited to copay/coinsurance amount) is thus a patient’s responsibility.
Communication
Contacts are limited to the scheduled therapy time, except for brief phone calls between sessions. I reserve the right to charge for the time spent on the phone when a phone call exceeds 10 minutes.
Confidentiality
All information disclosed to Alla Budur, Psy.D. is confidential and may not be revealed to anyone without your permission except when required by law: (1) when there is a reasonable suspicion of abuse of a child or an elderly person; (2) when there is a reasonable suspicion of imminent act of violence by the patient towards him/herself or identifiable others; (3) in legal proceedings when there is a court order signed by a judge.
OFFICE ADDRESS:
5000 W Tilghman St.
Suite 225
Allentown, Pa 18104
CONTACT INFO:
+1 (610) 248-9648 phone
+1 (610) 336-0775 fax
alla@overtheheal.com
OFFICE HOURS:
By appointment only